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Modes of communication & The common barriers in it..

Hi,

How have you been.? I hope all my readers are doing well.. Here I am, back with the continuing post on "Communication". In this post, I'll be talking about the common modes we use everyday in our day to day basis communication and also about the barriers affecting our communication.. If you haven't read up the previous post regarding this topic then click on this link and go, read up (communication: how do we communicate?)..

As we know and read up in the previous post, Communication is a process. It has been defined as transferring of a thought or idea from one person or group of persons to another person or group of persons so that it can be understood and acted upon. Communication process is the system by which a message goes to the sender from the receiver in an organized way (the process has been described in the previous post).
According to S.K. Kapur, “The Communication process is the method by which the sender transfers information and understanding to the receiver.” 

Modes of Communication:

Numerous new instruments have been emerged throughout the years to help people communicate effectively with each other. These include internet and social media too in the list. Here I'll be talking about the three basic modes of communication, which include all sorts of communication in those broad terms.

Oral Communication:
Oral communication can be said to be the most used form of communication in our everyday life. Whether it is to present some important data to your colleagues or in a meeting, or just conveying information to others, oral communication is the basic mode of communication. Human beings learn to communicate through sounds and language from the very beginning. Even other species use sounds as a mode of communication. So it can be said, oral communication is the innate ability with which we generally communicate with others. This is mainly communicating face to face with others or by using phones.

Written Communication:
Writing is mainly used when you have to provide detailed information to the other person in a structured form. These can be figures and facts, presentations in workplaces/educational settings, to convey any particular message through letters etc. It can be seen in recent years, that verbal communication has been replaced to a great extent by a faster form of written communication: which is email.

Body Language:
Although the most common methods of communication are carried out orally or in writing only, but it has been proved by research studies, that body language takes up the most part (55%) of our daily communication. Especially, when it comes to workplace communications, the power of non-verbal communication must never be underestimated. Our gestures and several other body movements we do in our day to day basis, send out a message to the people around us and helps us convey our thoughts and ideas. 

In communication, it is only 7 percent of verbal communication, 93 percent of non-verbal communication. In non-verbal communication, 55 percent is about body language and the other 38 percent is about tone of voice.

Now coming to the second part of the post, i.e. Barriers in communication.

Common Barriers in Communication:

1. The use of jargons: Jargons are mainly technical or some specific words used by a group of people, belongs to the same community, culture or profession. These jargons can be over-complicated, and unfamiliar or unknown to others who don't belong to that same group. So, it might create confusion in people and makes it a barrier of communication for those who are not familiar with those words.

2. Emotional barriers and taboos: Some people may find it difficult to express their emotions out there and some things may be socially tabooed. Difficult topics like these are not always spoken out loud in our societies or cultures. These taboo or difficult topics may include, politics, religion, disabilities (mental and physical), sexuality and sex, racism or anything that may be seen as a stigma in the society, but are not limited to only these topics.

3. Differences in perception and viewpoint: Difference in perceiving the same things makes a huge contribution in communication. Most of the times because of this only confusions arise and makes the communication less effective.

4. Physical barriers to non-verbal communication: As spoken before, non-verbal communication is equally important and not being able to apprehend the non-verbal cues, gestures, posture and general body language can make communication less effective. Phone calls, text messages and other communication methods that rely on technology and internet which makes the communication, often less effective than communicating face to face with others.

5. Language differences and the difficulty in understanding unfamiliar accents: Language is the biggest part of our daily communication. Not able to understand a particular language indeed is a barrier in effective communication. Also, accents are different in the different parts of the world, so not able to understand one's accent can really change the whole perception of the message and thus leads to not effective communication.

6. Expectations and prejudices which may lead to false assumptions or stereotyping: People hear what they expect/want to hear rather than what is actually said/conveyed to them and make false assumptions, inference and conclusions.

7. Cultural differences: Culture is something which can be very different from one group of people to others. Specially, in a country like India, every state has it's own culture. And so, cultural differences are highly contributing factor in the barrier of effective communication. The norms of social interaction vary greatly in different cultures, so as their the style of communication.

8. Lastly, lack of attention, interest, distractions, or irrelevance from the receiver's end can be a barrier in communication.


This much for today.. Hopefully you liked reading it and have gained some knowledge from this post.. Also, if you have queries, you can write in the comment section or mail/Dm me regarding that, (Details are given in one of the pages in our blog, you can find it on the home page as "ask your questions.......")

Thank you for reading up.. Do follow this blog..

See you in the next one.. Take care..

~ Angira Gupta

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